Complete the form at the bottom of this page to send a message to our Customer Hub.
0161 448 4200 (8am – 5:30pm, Monday to Friday)
This number is open 24/7 for emergencies.
Southway Housing
Southern Gate
279 Princess Road
Manchester
M20 2LT
Opening hours: 9am – 3pm, Monday to Friday.
Log into your online account to book non-emergency repairs and check your rent.
This channel is a way for you to get the most important information and news regarding your tenancies, homes and communities, direct to your WhatsApp.
Follow us on Facebook, Instagram, WhatsApp Channels and LinkedIn to stay up to date with news from Southway. You can reach us for enquiries between 9am-5pm, Monday to Friday.
Our Communications team is happy to help with enquiries from the media.
Contact [email protected]. This email address is not monitored for customer enquiries.
We’re sorry that you’ve not been happy with our service, and we want to put that right for you.
Please submit your complaint via our complaints section of the website.
You can also contact us on 0161 448 4200 or email [email protected] or visit our offices at the above address.
More information about our complaints policy.
