How we run
Our skilled Board and Committee members work together to shape Southway’s future.
Corporate Policies & Documents
Customer care standards
Our customer care standards were shaped with tenants to meet high expectations.
Tenant satisfaction measures
Check our 2024/25 tenant satisfaction measures on repairs, complaints, and neighbourhood management.
Our vision and values
Great homes, standout service, and values that help communities thrive.
Equality, diversity and inclusion
We’re building fair, inclusive services for all, guided by our Equalities Scheme.