How we run

Our skilled Board and Committee members work together to shape Southway’s future.

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Corporate Policies & Documents

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Customer care standards

Our customer care standards were shaped with tenants to meet high expectations.

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Tenant satisfaction measures

Check our 2024/25 tenant satisfaction measures on repairs, complaints, and neighbourhood management.

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Our vision and values

Great homes, standout service, and values that help communities thrive.

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Equality, diversity and inclusion

We’re building fair, inclusive services for all, guided by our Equalities Scheme.

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