Rent arrears

Having trouble paying your rent?

Your rent should be the first thing you pay out of your monthly income.

We will support tenants through difficult times. If you're going through financial difficulty, don't struggle alone - contact your Income Officer, who will be able to give you advice on setting up affordable arrears repayment plans and rent direct payments, if you receive benefits.

Please contact us straight away, no matter how serious things seem. Your Income Officer can work with you to manage your arrears and set up affordable payment arrangements.

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Have rent arrears?

We expect you to clear your debt in full, but you can avoid court costs and losing your home by working with us to clear your debt, based on your circumstances and income.

We're committed to reaching an affordable repayment agreement with you [based on your financial statement] and have staff who can offer you specialist support and money advice.

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