Housing Benefit is ending for most people. You will then need to claim Universal Credit. If you’ve received a Migration Notice Letter from the Department of Work and Pensions or HMRC, you must claim Universal Credit by the deadline on your letter to continue receiving support, including help with your rent.
Universal Credit is:
- A single monthly payment that replaces several benefits
- Paid directly to you, not your landlord
- Your responsibility to use for rent and bills
It replaces:
- Income-based Jobseeker’s Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Income Support
- Working Tax Credit
- Child Tax Credit
- Housing Benefit
Universal Credit does not include Council Tax Support. You must apply for this separately through Manchester City Council.
Do I need to claim now?
Not unless you’ve been told to. But being prepared will make the process easier.
Get ready by making sure you have:
- Internet access, an email address, and mobile phone
- A bank account
- Proof of ID and National Insurance
- Your tenancy agreement and proof of service charges
- Proof of address and household members
- Income, savings, and benefits information
Need help with any of this?
- Email us on [email protected]
- Or visit our contact us page for other ways to get in touch.
If you've been told to claim
Start by using the Department for Work and Pensions personal planner to help prepare your application. Or visit the Government website for the latest information. website for the latest information.
You can also read our webpage to find out how to prepare.
How Southway can help
We can support you to make your Universal Credit claim as smooth as possible.
We can help you:
- Understand what Universal Credit is and what additional support is available
- Get your application right to avoid delays
- Manage until your first payment arrives
- Access crisis support if needed
Need help with this?
- Email [email protected]
- Or call 0161 448 4200 and ask for the Advice or Income Team if you’re applying for help with your rent
Downloadable guides
This guide from the Department for Work and Pensions covers everything from your responsibilities and available support to how sanctions work.
Applying for Universal Credit checklist
A list of everything you will need to apply.
How your earnings affect your payment
A breakdown of how your Universal Credit entitlement is affected by your earnings.
Useful links
