Help for new tenants
Learn how Southway will prepare your new home, what you’ll need to do, and where to get help before moving in.
Service charges
You may be asked to pay an extra service charge for communal services. Learn how to find out if this applies to you.
Buy your home
Buy your home or swap it with another tenant. Learn about Right to Buy, House Exchange, and our support for upsizing or downsizing.
Advice when a tenant dies
Support for families when a tenant dies. Learn how to inform us, apply for succession, or end a tenancy. Bereavement advice included.
Exchanging your home
House Exchange matches you with people who have the type of home you want, and who are also looking for a home like yours.
Rightsizing
Move to a smaller home and get support to clear up to £2,500 of rent you owe through our new downsizing scheme.
Frequently asked questions
Find answers to common questions about your tenancy, repairs, and more.
