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Southway Housing Trust
  • Repairs & rent

    Repairs & rent

    • Your online account
    • How to book a repair
    • Looking after your home
      • Emergency repairs
      • Damp and mould
      • DIY and your responsibilities
      • Check your heating is working
      • Equipment and adaptations
      • Improvements or alterations
    • Ways to pay your rent
  • Your home

    Your home

    • Your tenancy
      • Help for new tenants
      • Service charges
      • Buying your home
      • Advice when a tenant die
      • Exchanging your home
      • Rightsizing
      • Frequently asked questions
    • Safety at home
      • Damp and mould
      • Fire safety
      • Gas safety
      • Water safety
      • Asbestos safety
      • Lift safety
    • Gardens and fencing
    • Leasehold
    • Environment
    • Frequently asked questions
  • Find a home

    Find a home

    • Applying for a home to rent
    • Buy through shared ownership
    • What we are building
  • Advice & support

    Advice & support

    • Cost of living
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      • Universal credit
      • Budgeting
      • Debt
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      • Energy saving top tips
      • Support with food
      • Quids in food club
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      • Furnishing your home
      • Contents insurance
      • Useful links
    • Anti-social behaviour and hate crime
      • Anti-social behaviour
      • Hate crime
    • Tenancy support and hoarding
      • 1-1 support
      • Hoarding
    • Domestic abuse
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      • Age friendly living
      • Age friendly project
      • Cohousing
    • Employment skills and training
      • 1-1 career support
      • Find a job
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      • Getting prepared
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  • About us

    About us

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    • Who we are and what we do
      • How we run
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      • Our vision and values
      • Equality, diversity and inclusion
    • Jobs and careers
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      • Why work for us?
  • Get involved

    Get involved

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Help for new tenants

What to expect when you move into your new home

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